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Acceptable use policy

Last updated 15 October 2026

This policy applies to everyone who uses KWIK L and to the AI agents that act for them. It sits alongside the terms of service.

Contacting people

  • Contact businesses only through addresses and channels they publish for business enquiries.
  • Follow the rules of the country where the recipient is. For example: an unsubscribe and your postal address in the United States; UK GDPR and PECR in the United Kingdom; in Germany, no cold email (contact forms or published routes instead); CASL in Canada; the Spam Act in Australia.
  • Honour every opt-out at once. Anyone who asks KWIK L not to be contacted, at remove my business, is blocked across every workspace.
  • Every message waits for your approval. That step cannot be switched off.

Never on KWIK L

  • Cold direct messages on LinkedIn, Instagram or X, or any automation those platforms forbid.
  • Automated likes, follows, comments or other fake engagement.
  • Fake, paid-for or AI-written reviews and testimonials.
  • Collecting data from a site or platform in a way its rules forbid.
  • Pretending to be a person or a business you are not.
  • Uploading contact lists you have no lawful basis to use, or writing to people's personal addresses.
  • Content that is unlawful, deceptive, discriminatory, or harmful to others.

Honest messages

  • Every message names the AI agent that prepared it and the business it acts for.
  • No false urgency, no invented facts, and no promised results.
  • Health, legal and financial businesses follow the advertising rules of their profession.

Data

  • Use only data you are entitled to use.
  • Do not upload patient records or other sensitive personal data. Clinical records stay in your practice system.

The platform

  • Do not probe, overload or try to get around KWIK L's limits, security or approvals.
  • Do not resell access unless you have an agency agreement with us.

If this policy is broken

We may pause sending, suspend a workspace or remove content. We tell you what happened and how to appeal, unless the law or someone's safety prevents it.

Report a problem

Write to abuse@kwikl.com. To stop your own business being contacted through KWIK L, use remove my business; it applies at once.