Trust and security
Where our data comes from, how we protect yours, and the rules for contacting businesses.
Where our information comes from
- Public business websites, read by our crawler, KWIKLBot, which identifies itself and follows each site's robots.txt.
- Licensed web search services and public business registers, used within their terms.
- Accounts you connect yourself, used only for what you connected them for.
- We never buy contact lists, guess email addresses or collect personal profiles.
Your data
- Your workspace is yours. No other customer can see it.
- Export everything at any time, or delete your account from Settings.
- We don't sell your data, and we don't share your lists.
- Searches made on our website are kept for thirty days, then deleted.
- Payments are handled by Stripe. We never see or store card numbers.
Security
- All traffic is encrypted with HTTPS, and we set standard browser security headers.
- Each customer's data is kept separate, and every request is checked for access.
- Credentials are stored separately from our code.
- Visitors' IP addresses are stored only in hashed form.
- kwikl.com runs on a server we rent from Hostinger. The database is backed up every day, and the last fourteen days of backups are kept.
- Patient and clinical records never enter KWIK L.
- To report a security issue, email support@kwikl.com with “Security” in the subject line.
Contacting other businesses
The rules differ by country. The guidance in each Mission and every draft in your workspace follows the rules of the country the business is in. You send the messages, so these rules apply to you.
| United States | Business email is allowed with your postal address and a clear way to opt out (CAN-SPAM). |
|---|---|
| United Kingdom | Companies may be contacted at business addresses; sole traders and partnerships need consent first (PECR). |
| Canada | Only to an address the business publishes, about its line of work, with no notice refusing marketing (CASL). |
| Australia | Only to an address the business publishes, with a way to opt out (Spam Act). |
If your business appears in a search
We only show what your business publishes on its own website. If you'd rather not appear, use Remove my business. A request through the form takes effect immediately; requests by email are handled within 48 hours.
The full details are in our privacy policy, terms and list of sub-processors.
Where will your next customer come from?
Prefer to talk first? Talk to our team.