What happens
- 1
Someone says no
A STOP reply, the unsubscribe link, the removal page, or you marking it yourself after a call or a conversation.
- 2
Every channel stops
Within a minute, no email, WhatsApp message, call or SMS goes to that business or person from your workspace, from the desk or from the API.
- 3
The record is written
The opt-out goes into the consent record with its source, its channel and its date and time.
- 4
It holds
A draft to that business is refused, a scheduled message is cancelled, and a saved business shows the opt-out on its card.
The consent record
Every opt-in and every opt-out is kept in one place in your workspace, with its source and its date. You can read it, export it and show it to anyone who asks.
- Opt-ins
- A WhatsApp opt-in, a newsletter sign-up, a form on your website: each one kept with where it came from and when.
- Opt-outs
- A STOP reply, an unsubscribe click, a removal request, a note you add: each one kept the same way.
- The country decides first
- The country's rules decide what may be sent at all. An opt-out narrows that further; it never widens it.
- Exportable
- The record exports with the rest of the workspace under Settings.
A business that never wants to hear from any KWIK L customer can say so once, on the removal page. That holds across every workspace.
Where will your next customer come from?
Prefer to talk first? Talk to our team.